Lexus

2020 Lexus NX 300h

CRM Mitchell1 2023-11-22T23:02:41+00:00

Mileage

31,123

Service Date

11/21/2023

Services Performed

• Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures. Preform basic safety inspection. Road test vehicle.
• TOP OFF ALL FLUIDS COURTESY VEHICLE INSPECTION
• CABIN AIR FILTER – Remove & Replace

 

Lynda F. gave our service a 5 star review on 11/21/2023

2020 Lexus NX 300h CRM Mitchell1 2023-11-22T23:02:41+00:00

2015 Lexus RX 350

CRM Mitchell1 2023-11-12T23:01:09+00:00

Mileage

97,135

Service Date

11/10/2023

Services Performed

• Remove wheels and inspect brake pads and rotors for condition and thickness. Front: Pad 2MM, Rotors within spec but have heat spots. Rear: Pad 4MM, Rotor WIthin spec
• Check brake fluid for moisture and contamination. Inspect all hydraulic line and hoses. Inspect calipers and wheel cylinders. Inspect master cylinder and cap. Check entire brake system including master cylinder, calipers, wheel cylinders until clean.
• Replaced front brake pads and rotors, Lubricated hard wear and flushed brake fluid. Road tested vehicle and confirmed proper operation. When replacing brake components brake pedal may feel different and stopping distance may be longer then it was. Allow extra distance while stopping for proper brake in process.

 

Claudine V. gave our service a 5 star review on 11/11/2023

2015 Lexus RX 350 CRM Mitchell1 2023-11-12T23:01:09+00:00

2012 Lexus CT 200h

CRM Mitchell1 2023-08-05T22:03:59+00:00

Mileage

226,231

Service Date

8/4/2023

Services Performed

• Inspected vehicle and Found pcv valve working propwerly. tested crank pressure and found off idle system pressure would exceed 15psi and even reach 20psi at times. Checked egr system and removed supply tube to intake. Found no excessive carbon. Removed oil cap and found when running at idle cap will jump in place. Followed TSB for oil consumption. suspect rings are gummed up. Performed hybrid oil change with BG products and advised customer to drive vehicle and report back. if this does not help with consumption then engine replacement will be needed to fix.
• Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures. Preform basic safety inspection. Road test vehicle.
• TOP OFF ALL FLUIDS COURTESY VEHICLE INSPECTION

 

NIKKI G. gave our service a 5 star review on 8/4/2023

2012 Lexus CT 200h CRM Mitchell1 2023-08-05T22:03:59+00:00

2021 Lexus RX 450h

CRM Mitchell1 2023-01-05T23:01:52+00:00

Mileage

22,955

Service Date

1/4/2023

Services Performed

• Aligned vehicle to factory specifications. Road tested and confirmed vehicle drives straight and steering wheel is centered. Outside edge wear on both front tires

 

GARY A. gave our service a 5 star review on 1/4/2023

2021 Lexus RX 450h CRM Mitchell1 2023-01-05T23:01:52+00:00

2007 Lexus IS 250

CRM Mitchell1 2022-09-04T21:59:21+00:00

Mileage

140,472

Service Date

9/2/2022

Services Performed

• Customer states Lexus told her struts would be needed. Inspection did revealed leaking right side strut assemblies. Aligned vehicle to factory specifications. Road tested and confirmed vehicle drives straight and steering wheel is centered.
• SHOCK &/OR STRUT ASSEMBLY – Remove & Install or Remove & Replace – Both,w/Auto Leveling Headlamps – [DOES NOT include disassemble or alignment.]
• SHOCK &/OR STRUT ASSEMBLY – Remove & Install or Remove & Replace – Rear,Both – [DOES NOT include alignment.]

 

Ligia M. gave our service a 5 star review on 9/3/2022

2007 Lexus IS 250 CRM Mitchell1 2022-09-04T21:59:21+00:00

2011 Lexus RX 350

CRM Mitchell1 2022-09-01T22:03:05+00:00

Mileage

86,819

Service Date

8/31/2022

Services Performed

• Computer diagnostic revealed code P0157 – Oxygen sensor circuit low voltage. Further testing of power and ground circuits revealed bank 2 sensor 2 oxygen sensor to be stuck at 21,247 ohms compared to bank 1 at 57 ohms. Sensor replaced and retest confirmed.
• OXYGEN SENSOR – Remove & Replace – Downstream,Left Bank

 

Luarie A. gave our service a 5 star review on 8/31/2022

2011 Lexus RX 350 CRM Mitchell1 2022-09-01T22:03:05+00:00

2004 Lexus SC 430

CRM Mitchell1 2022-07-27T22:00:38+00:00

Mileage

147,752

Service Date

7/26/2022

Services Performed

• Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures. Preform basic safety inspection.
• TOP OFF ALL FLUIDS COURTESY VEHICLE INSPECTION

 

Gwen K. gave our service a 5 star review on 7/26/2022

2004 Lexus SC 430 CRM Mitchell1 2022-07-27T22:00:38+00:00

2011 Lexus RX 350

CRM Mitchell1 2022-04-27T22:02:25+00:00

Mileage

84,054

Service Date

4/26/2022

Services Performed

• Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures. Preform basic safety inspection. Road test vehicle.
• TOP OFF ALL FLUIDS COURTESY VEHICLE INSPECTION

 

Luarie A. gave our service a 5 star review on 4/26/2022

2011 Lexus RX 350 CRM Mitchell1 2022-04-27T22:02:25+00:00

2009 Lexus RX 350

CRM Mitchell1 2021-10-07T22:02:29+00:00

Mileage

151,676

Service Date

10/6/2021

Services Performed

• Remove wheels and inspect brake pads and rotors for condition and thickness. Front: Pad _3_MM, Rotor badly warped Rear: Pad ____MM, Rotor min specification ______, measured Specification_______
• New tires. Found lower control arm #2 bushings cracking. correction is to replace lower control arms. Left side cv boot is leaking grease. Correction replace axle. all struts are or, no leaks, boots are torn. right side jam nut is loose. all lug nuts are damaged, wrong size socket is required to remove lugs. Correction is to replace all lug nuts. Steering wheel is off center. Aligned vehicle to factory specifications. Road tested and confirmed vehicle drives straight and steering wheel is centered. After alignment rear camber is near max end of spec. No adjustment. when struts are replaced it should help this.
• CONTROL ARM – Remove & Replace – both lower
• AXLE SHAFT – Remove & Replace – Left – [DOES NOT include alignment. NOTE: For Independent Suspension Type Axles, this operation consists of removal and installation, dissassembly and reassembly of the Axle Shaft Assembly and replacement of the Axle Shaft.
• Replaced front brake pads and rotors, Lubricated hard wear and flushed brake fluid. Road tested vehicle and confirmed proper operation. When replacing brake components brake pedal may feel different and stopping distance may be longer then it was. Allow extra distance while stopping for proper brake in process.
• Check brake fluid for moisture and contamination. Inspect all hydraulic line and hoses. Inspect calipers and wheel cylinders. Inspect master cylinder and cap. Check entire brake system including master cylinder, calipers, wheel cylinders until clean.

 

Sue D. gave our service a 5 star review on 10/6/2021

2009 Lexus RX 350 CRM Mitchell1 2021-10-07T22:02:29+00:00

2005 Lexus RX 330

CRM Mitchell1 2021-09-26T22:00:15+00:00

Mileage

117,045

Service Date

8/31/2021

Services Performed

• Customer request replace struts and perform alignment. Aligned vehicle to factory specifications. Road tested and confirmed vehicle drives straight and steering wheel is centered.
• Replace power steering feed hose. After repair road tested and confirmed proper operation.
• Flush power steering system with cleaner then add synthetic power steering fluid.
• RADIATOR – Remove & Replace. After replacement road tested and confirmed proper operation.
• replaced struts.
• SHOCK &/OR STRUT ASSEMBLY – Remove & Replace rear both
• Slot rear struts to get camber adjustment.
• While replacing right lower control arm Found axle nut had heavy rust. Attempted to avoid damage to axle by pulling axle apart found axle frozen in center support. Axle ended up getting damaged while removing. Replaced axle and completed job.
• TIMING BELT – Remove & Replace Includes all timing components, seals, and water pump.

 

Tony A. gave our service a 5 star review on 9/25/2021

2005 Lexus RX 330 CRM Mitchell1 2021-09-26T22:00:15+00:00